Congratulations to Patricia Esparza from National Bank of Arizona who received a stylish fleece jacket for completing the January crossword puzzle!

That dude's got issues.
Some people have personal issues, which we don’t really need to know about. But for those of you with personal password issues, we’re here to help.

Dont forget:

• Password changes are effective on both eMagic.com and your Direct Connect sites.
• PASsWords are case sensitive.
• Logging in unsuccessfully three times locks you out.

Having other password issues? Click here for help.

News & Views
News & Views is a monthly publication of eMagic, an MGIC company. This newsletter is designed to keep you informed of eMagic technology platform enhancements and mortgage industry news that you can use.

Editor: Gretchen Theisen
Writer: Mark Frohna
Designer: Heidi Roberts

We welcome your ideas! feedback@emagic.com

The sad tale of Phil the Filing Cabinet

This is the story of another filing cabinet put out of work by eMagic Trio. To respect his privacy, we'll call him "Phil" and the company he worked for "Generic Mortgage Lending."

Phil the Filing Cabinet didn't expect much from life. From the moment he was born on the factory floor, it seemed he was destined to spend his days as an unorganized, overstuffed, lazy filing cabinet who sat around the office all day.

And that's all he ever amounted to at Generic Mortgage Lending – that is, until eMagic Trio came along...

Phil noticed the changes right away. The loan officers who always put their coffee on top of him stopped coming by in the morning. They stopped shoving more and more file folders into the back of his drawers. They even stopped kicking him when a loan document was apparently lost.

Phil became worried. Had he done something wrong? Was GML going out of business? Then he overheard that the loan officers had switched to eMagic Trio. Instead of filing loan docs in Phil, they were now filing, storing and archiving them online in virtual Trio folders. They said it was easier, saved them time and money, was more secure, and was accessible from anywhere at anytime.

A few months passed, and the loan officers began removing file folders from Phil. Eventually, Phil saw the writing on the wall – he was about to lose the only job he ever had. He felt empty inside.

The next morning, Phil was carted out of the office with not so much as a goodbye. Still, Phil left with knowing he had done a standup job for almost twenty years.

He put together a resume with the hopes of landing a job at another mortgage company, but Phil the Filing Cabinet was just no match for the convenience of eMagic Trio.

Just when he was about to give up, Phil heard about a filing clerk position at the local scrap metal plant. On the day of the interview, traffic was heavy and Phil showed up late and didn't get the job. He was crushed.

Want to fire your filing cabinet and start using eMagic Trio? Click here.

Alphemagical Fun!

We made a resolution in January's issue to have more fun this year, and this month's puzzle delivers on that promise. This one's a bit trickier than last month, but we know you can do it.

Every letter in the puzzle needs to be replaced with the actual letter it represents. For instance, T = A, so wherever you see a T in the puzzle, you fill in an A. The more letters you fill in, the easier it will become to solve the puzzle. Fax the complete puzzle to us at 414-347-6464 by February 9th. One lucky recipient will receive a great eMagic surprise.

Answers to January's puzzle:

Across
1. eMagic's document imaging system = Trio
3. Earn more ___ = money
6. Typical resolution: to lose ___ = weight
8. DO___, DU___, or LP.com = Express
9. ___ Year's Resolution = New

Down
1. eMagic's help site = theCenter
2. You can add loan documents to Trio ___ = folders
4. Company dedicated to automating mortgage originations = eMagic
5. Number of calculators available on eMagic.com = six
7. Save ___ with eMagic = time

eMagic®, and Everything. Made simple.™ are trademarks of eMagic.com, LLC, an MGIC company. DO Express is a service accessing Desktop Originator®, a registered trademark of Fannie Mae. DU Express is a service accessing Desktop Underwriter®, a registered trademark of Fannie Mae. LP.com and LP Express are services accessing Loan Prospector®, a registered trademark of Freddie Mac.